emii answers every call, takes every job enquiry, and dispatches the right information - while you focus on the work. No missed callouts. No after-hours black holes. No jobs going to the next tradie on the list.
24/7 CALL ANSWERING · JOB DISPATCH · QUOTE REQUESTS LOGGED · ZERO MISSED CALLOUTS
THE PROBLEM
You can't stop a job mid-way to answer a call. But that caller isn't leaving a voicemail - they're calling someone else.
Burst pipes. No power. Locked out. Emergency call-outs pay premium rates - but only if you answer. emii does.
Quote requests, follow-ups, scheduling, reminders - every minute on admin is a minute not billing. emii handles it.
HOW IT WORKS
emii answers in your business name. Asks the right questions: What's the job? What's the location? What's the urgency? Any access requirements?
emii logs the full job brief - client details, job type, address, urgency level, preferred timing, and any special requirements. You get it all before you call back.
Urgent jobs are escalated immediately. Routine jobs get a callback time confirmed. emii books the slot and sends the client an SMS confirmation.
All job details flow directly into ServiceM8, Simpro, or your preferred job management platform. No double entry. No lost notes.
TRADES-SPECIFIC FEATURES
Collects job type, location, access details, urgency level, and client contact - everything you need to decide whether to roll the van.
emii distinguishes between an emergency callout (no power, flooding, gas leak) and a routine quote request - and responds to each differently.
Every quote request is captured with full job details and client contact. Follow-up reminders are set automatically.
For urgent jobs, emii can SMS your on-call tradesperson with job details for immediate action.
A configurable after-hours protocol - for emergencies, emii provides your emergency contact number and captures job details. For standard jobs, it books a callback.
Returning clients are identified, their history retrieved, and the call handled with appropriate context.
emii can route enquiries to specific subcontractors or trade partners based on job type or location.
Full integration with ServiceM8, Simpro, Tradify, and other job management platforms. Jobs created automatically from every call.
INTEGRATIONS
I was losing jobs every day - calls while I was under houses, on rooftops, hands full. emii answers every single one now. I've picked up at least 10 extra jobs in the first month that I know I would have lost.
- Licensed Plumber, Melbourne
Join the waitlist. Founding member pricing locked at sign-up. We onboard trades businesses personally - your emii is built for your trade, not a generic script.
24/7 CALL ANSWERING · SERVICEM8 INTEGRATION · SETUP IN 24HRS