emii answers every call, books every appointment, and handles every rescheduling request - so your team can be present with the client in front of them, not the caller on hold.
24/7 BOOKINGS · AUTOMATED REMINDERS · NO-SHOW REDUCTION · AUSTRALIAN HOSTED
THE PROBLEM
Calls come in during treatments, cuts, and consults. Clients in chair or on table - you can't answer. That call just chose a competitor.
Most clients browse and book in the evening. Your front desk closes at 6pm. emii doesn't.
Every empty slot is lost income. Automated booking confirmations and reminders cut no-shows before they happen.
HOW IT WORKS
emii answers with your studio's name, warm voice, and full service knowledge. It knows your menu, your pricing, and your availability.
emii checks your live availability, confirms the service, duration, and practitioner, and locks in the appointment - no hold, no callback, no friction.
24-hour and 2-hour reminders go out via SMS. Cancellations are handled automatically and the slot is reopened for rebooking.
emii prompts clients to rebook at the end of their confirmation. Retention built into every interaction.
WELLNESS & BEAUTY-SPECIFIC FEATURES
emii knows every treatment you offer - duration, price, contraindications, required preparation, and upsell opportunities.
If a client requests a specific therapist, emii checks their availability and books accordingly.
Collects relevant health history for massage, beauty, or wellness services - delivered to your team before the appointment.
SMS reminders at 24hrs and 2hrs before appointment. Configurable timing and message content.
Cancellations handled gracefully - slot released, waitlist notified if applicable, and rebooking offered in the same call.
emii explains package options and membership tiers and can direct clients to purchase or be called back by your team.
Configured to recommend complementary services at the time of booking - facial add-ons, product suggestions, extended sessions.
Answers gift voucher questions and redirects to your booking or e-commerce platform.
INTEGRATIONS
emii pays for itself. Before, we were losing 15–20 bookings a week just from missed calls during treatments. Now the phone is irrelevant - emii handles everything while we focus on our clients.
- Owner, Day Spa & Wellness Studio, Gold Coast
Join the waitlist and be among the first wellness and beauty businesses to go live with emii. Founding member pricing locked at sign-up.
24/7 BOOKINGS · NO MISSED CALLS · SETUP IN 24HRS